WhatsApp

Here’s the reformatted information from the Cleanly documentation on WhatsApp integration:

WhatsApp Integration with Cleanly Booking 📱

This document outlines how to integrate WhatsApp with the Cleanly Booking product by ThemeDev. This integration allows administrators to receive instant alerts for cleaning bookings directly via WhatsApp, which significantly helps in efficient booking management.

Step-by-Step Guide to Configure WhatsApp Integration:

To set up this integration, you’ll need to obtain a WhatsApp Access Token from the WhatsApp platform and then configure it within your Cleanly Booking settings.

Part 1: Obtaining WhatsApp Access Token

1. Start a New App on WhatsApp Platform:
   • Go to the WhatsApp website (likely referring to the Facebook for Developers or Meta Developers platform).
   • Look for options like “Get Started” or “Create App.”
   • Click “Create App.”
2. Select Use Case and App Type:
   • When prompted, select “Other” as the use case.
   • Choose the appropriate app type, such as “Business” or “Custom Integration.”
3. Provide App Information:
   • Fill in basic information for your app, including the app name, a contact email, and its purpose.
4. Set Up WhatsApp Product:
   • From the list of available applications or products, select “WhatsApp.”
   • Click “Set up” for the WhatsApp product.
5. Configure and Copy Access Token:
   • Follow the on-screen instructions to configure the app within the WhatsApp setup. This might involve setting up a test phone number and messaging capabilities.
   • Once configuration is complete, you should find and copy the Access Token from the API Setup section. This token is crucial for authenticating your requests.

Part 2: Configuring Cleanly Booking Settings

1. Access Cleanly Booking in WordPress:
   • Open your WordPress wp-admin panel.
   • Navigate to “Settings” under “Cleanly Booking.”
2. Go to the Integration Section:
   • Click on the “Integration” tab.
3. Configure WhatsApp API Settings and Save:
   • Locate the “WhatsApp API Settings” section.
   • Input the Access Token you copied from WhatsApp.
   • Provide the Phone Number (likely your WhatsApp Business API phone number).
   • Enter the Recipient Phone Number (the phone number where you want to receive booking alerts).
   • Configure the Body templates for the messages (this defines the content of the WhatsApp messages you’ll receive).
   • Save all changes.

Once configured, Cleanly Booking will automatically send instant booking alerts to your specified WhatsApp number, aiding in efficient management.